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Pack Your Device Well Before Shipping
A few quick steps protect your device and help us pay you faster. Here’s your device Package Preparation steps.
Your Shipping Details
To complete your trade-in, please follow the steps below to prepare your device and send it to us with our courier partner, Australia Post. Once it’s ready, simply drop the parcel off at your nearest Australia Post office.
You can track your shipment anytime using the tracking number and link below.
Getting Your Device Ready
Before sending your device, please take a moment to complete the steps below:
✓ Back up your data and remove all personal information
✓ Turn off Find My and sign out of iCloud
✓ Reset your device to factory settings
✓ Remove your SIM card
👉️ Click here for a quick guide on how to prepare your device before shipping
Please also follow the 5 simple steps below to make sure your device is ready to go.
